It seems like a given that automation is coming to every part of the American workforce, but the number of offices that are being put to use has remained largely the same for a while.
But a new report from the Government Accountability Office has found that, for some office automation projects, the number actually has grown in recent years.
And the GAO report doesn’t look at automation in the workplace per se, but how it affects the office in general.
For instance, the office automation efforts at the Centers for Medicare & Medicaid Services have increased in number since the agency was created in the mid-1980s, but it’s not entirely clear how that increased automation affects the number at the agency.
GAO researchers looked at some of the automation activities at the Department of Veterans Affairs and found that “the total number of employees in the Department who are receiving automated tasks has risen by over 1,300 jobs since 2006.”
The GAO also looked at automation at the Federal Communications Commission, and found an increase in automated calls for commissioners to make.
And while the GAOs analysis found an overall increase in automation at federal agencies, it also found that automation at some agencies “is less common than at others.”
That may be because the government has invested in automated technologies and automation technologies aren’t as prevalent as they used to be.
Still, the GAOS found that the number in the federal government that is receiving automation has more than doubled in the last 20 years, while the number that is not has grown by just one percent.